YOU MUST PROVIDE COMPLETED ARTWORK - DESIGN SERVICE IS NOT INCLUDED IN THE PRICING. If you need a custom made design: Please use this link to visit Surbhi, our graphic designer's Etsy store for her design services (her work is phenomenal!): https://www.etsy.com/listing/685780960/custom-leather-label-or-patch-design-in?ref=shop_home_active_1&frs=1
READY TO ORDER?: Please upload your completed artwork to us in PNG, JPEG, or PDF format along with the label measurement and cutting option.
PROCESSING,SHIPPING & RETURNS: Processing time is about 2-3 weeks (sometimes longer depending on demand) and your order will be shipped via USPS Priority Mail or Global Priority International both with Delivery Confirmation. Due to the personalized nature of our items - ALL SALES ARE FINAL. We do not offer returns, refunds or reprints.
Our normal business hours are 8:30am-3:00pm Mon-Fri EST. Please note that if you are ordering on an evening, weekend or holiday we may not respond until the next business day.